I was a first-time home buyer that knew NOTHING about the process, and was very lucky to work with Rachel Morrison on the Keri Shull team. Rachel helped me understand the entire home-buying process, prepared me for what to expect during closing, and was always quick to respond to my never-ending emails. She asked many detailed questions during house tours that I didn’t even think to ask! Her professionalism never wavered, even though we were working with a VERY difficult seller’s agent–she handled his condescending, rude behavior with professionalism and poise. All in all, the entire home-buying process for me was painless and worry free, thanks to Rachel.