Mallory Ladd

As first time homebuyers we are so happy we stumbled upon Rachel Morrison with the Keri Shull Team. We couldn’t have asked for a better experience for buying a home in the DMV area, and during a global pandemic no less! Rachel was so flexible and communicative, and even stuck with us for a full 2 years as we waited for the right opportunity to buy, never pushing us toward a home that we weren’t head-over-heels for. She adjusted to the new masked environment without a hitch, making sure we were fully prepared for the environment we were walking into during open houses. She was knowledgeable about buyer and seller trends, asked the right questions to better understand our style and what we were looking for, and was adept during the negotiation phase—offering countless tips and tricks to help us put ourselves in the best position, and even getting some concessions from the seller in a very competitive “seller’s market”. She handled all the back-and-forth with the seller’s agent, was never afraid to forward all of our questions—no matter how small—and advocate on our behalf, and was available nights and weekends, even waking us up to tell us the great news that we had beat out all the offers and could officially call this house our new home.

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