Client Success Agent - VA | MD | DC

Kyle Russell

He believes that helping clients make one of the single most important decisions of their entire lives is a true honor.

Title

Client Success Agent - VA | MD | DC

OFFICE NUMBER

(703) 609-5183

EMAIL ADDRESS

[email protected]

address

1600 Wilson Blvd , Arlington, VA 22209

About Kyle

I got into Real Estate as a Client Success Agent because I love to help people and think that helping them make one of the single most important decisions of their entire lives is a true honor. My philosophy is pretty simple: treat people with honesty, respect, and truly care about them and their goals – and it’s not only the way I treat my work but every aspect of my life in general. My goal is to build my business on the happiness and satisfaction of my clients because it’s the only right and sustainable way to do it. Things you should expect of me are great communication, active listening, a focus on teamwork, honesty and transparency at all times, and to be treated like a person over a paycheck.
 
I will make sure you are an informed and empowered buyer who has the right expectations. You will understand the market as a whole and how to be successful in it, how to write a winning offer, and make effective and knowledgeable decisions at all times. I will handle the transaction from beginning to end. Our team can help you with whatever you need from getting approved to having the house inspected, repaired, and title-searched. If you thought that getting to closing would get rid of me, nope, I pride myself on making sure I am there for my clients long after the sale as well.
 
When I am not working, you can find me working hard in the kitchen, playing basketball, walking my goldendoodle Chloe, taking care of my freshwater fish tanks, helping my clients move large furniture, or trying that new restaurant in town.
Now let’s have some fun and get you that house while we are doing it!

Testimonials

Akshita S.

I worked with Kyle Russell during my first homebuying process, and I can't say enough about the positive experience I had! As a first-time homebuyer and new to the real estate market in NOVA, I had a lot of questions and concerns throughout the process. Kyle was always very responsive, had a positive attitude, and made sure to walk me throughout each step of the way. He was very knowledgeable of the area and market rate, was knowledgeable about the process and made sure to communicate to the builder on my behalf since I don't live in the area. Kyle worked with us on a newly built property, and there were so many steps in the process that were taken, which I was not very knowledgeable about. Kyle made sure to explain the entire process and explain each document being signed. He also attended all of the walkthroughs for the property and identified many items that even I was not looking for at the time. In addition to that he visited the property on my behalf to ensure that the work being asked for is being completed. Overall a very positive experience and would recommend Kyle to anyone looking for a home in the future!

Kendall M.

Kyle Russell was forward leaning, communicative, anticipated our needs and honestly went above and beyond what we expected from a realtor. He made the process fun and easy, despite the very competitive market we were dealing with. My partner and I are both active duty Air Force and at the time we were deployed so we did the entire house hunting process remotely, from different time zones, which was no issue for Kyle. As first time home buyers, he spent hours and hours on the phone with us patiently answering our questions and advising us. With the market being so competitive, he worked with us on our strategy and tailored that approach to each offer we made (VA vs conventional, etc). Once we were under contract we started to plan some renovations. Kyle made himself available when we needed to let the contractors in the house for estimates, which was hugely beneficial to starting the addition we were planning ASAP. 10/10 would use Kyle and the Keri Shull team again!

Kendall V.

My partner and I worked with Kyle Russell who was forward-leaning, communicative, anticipated our needs and honestly went above and beyond what we expected from a realtor. He made the process fun and easy, despite the very competitive market we were dealing with. We reached out to the Keri Shull team about 9 months in advanced and got paired with Kyle- he is their guy if you're eligible for the VA loan. We are both active duty and at the time we were deployed so we did the entire house hunting process remotely, from different time zones. As first time home buyers, he spent hours and hours on the phone with us patiently answering our questions and advising us. Kyle was also super flexible and did countless walk throughs with us via FaceTime and through recorded videos, narrating all the finer details we wouldn't be able to see. With the market being so competitive, he worked with us on our strategy and tailored that approach to each offer we made (VA vs conventional, etc). Once we were under contract we started to plan some renovations. Kyle made himself available when we needed to let the contractors in the house for estimates, which was hugely beneficial to starting the addition we were planning ASAP. 10/10 would use Kyle and the Keri Shull team again!

Richard L.

Kyle Russell is the go to guy on the Keri Shull team. He’s super responsive and extremely packed with knowledge of the surrounding area. He was able to help my fiancé and I really hone in and get a home for a great price in the NOVA area. Any time of day if we had a question, Kyle had the answer, couldn’t recommend him enough as a realtor.

Sigurthor B.

Within 24 hours of reaching out to the Keri Shull team on their live chat feature, I had a 2-hour video call and signed up to work with Kyle Russell. Kyle is down to earth, easy-going, while also highly professional and knowledgable. Kyle is an excellent agent that showed both extreme responsiveness and expertise with helping me buy my new home. Any time of the day, I could reach out to Kyle and within minutes I had a response with everything I needed to know. I have only had good experiences with Kyle and will be recommending him to any of my friends in need of an agent or looking to learn more about home-buying.

Scott Y.

When we started our home search we randomly met with Kyle at a showing and it was obvious from the get-go that he was the right agent for us. He took the time to really listen to us and it was easy to see that he cared about our needs and wants. Once we decided that he was the agent we wanted for us, we were even more impressed by just how communicative, caring, responsive, and knowledgeable he was for us. He showed us a few more houses until we found one that was perfect for our family. We never felt like Kyle was trying to push us towards a house or towards buying in general. Kyle taught us how to make the perfect offer and we got the home right before a bunch of other offers came in! Once we were under contract Kyle made sure we always knew what was going on, and even though there were some last second snags in the process, he always stayed calm and guided us through it to make sure we got the best outcome. We are so impressed with his level of service, he even offered to help us move or with anything else we might need after we move in! Kyle Russell and the Keri Shull Team are a wonderful Realty company that show they really care about their clients and we are already sending other people we know looking to buy or sell their house to Kyle. We can see Kyle’s success only rise much further in the upcoming years; he understood our vision in finding the best home for our needs and we truly appreciated his advice. We recommend Kyle and his team to anyone who is interested in purchasing their life-long home. Thank you all so much!

Work With Us

We offer our clients several guarantee programs that eliminate the typical risks associated with buying or selling properties. Get in touch today for amazing results!

Follow Us